Ktrian Case Study
How KTRIAN Helped Maintain Scorecard KPIs for A VMS Supplier
About the Client – A healthcare IT organization delivering innovative digital health products focused on improving the patient health process.
- Working on a VMS environment is known to be time-bound with limited submittal slots per open job order. Hence, the client was facing challenges to maintain their account scorecard for these critical metrics:
- The client wanted VMS support from a trusted partner that could make improvements on these key metrics and deliver high-volume submissions efficiently.
- The KTRIAN team allocated a small team of VMS-ready recruiters. Our recruiters sourced, screened, and submitted candidates on the VMS platform on behalf of the client.
- The Ktrian team kept the SLA intact to ensure that the KPIs were addressed and the scorecard maintained.
- With the limited onsite intervention from the client, the offshore KTRIAN team led the entire hiring process.
- Our responsiveness in achieving the primary metrics of time to submission and submissions to positions, assisted the client to improve their supplier performance ranking.
- We kept an agile approach to swiftly achieve the maximum fill rate for the open job orders.
Results & Key Metrics
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